Buyer's guide · Unmanned store
Compare unmanned-store systems — 7 questions that decide it
Choosing a system for an unmanned store is hard because vendors describe themselves differently. Here are the seven questions that actually set them apart — ask them of every vendor and you'll quickly see who covers what you need. We answer each one openly.
What happens when the door must open at 3 AM?
Reliability decides whether the store is actually open when no one is there. Ask about own hardware, monitoring and what happens on a power cut or lost connection.
JOBBS Our own control box (JOBBS Lockswitch), operations monitored around the clock and a measured 47 ms unlock. The hardware is ours — one vendor to call.
Where is your data hosted?
For Swedish retailers and chains with procurement and GDPR requirements, where customer data and logs actually sit matters.
JOBBS Swedish cloud operations. Always ask a vendor where the data is hosted — not everyone answers that.
How reliably do you know who's in the store?
The difference between a code that can be passed on and an identified person is the whole difference for shrinkage and traceability.
JOBBS BankID identifies every customer at the door — not a code, not an SMS link. Every visit is tied to a real person.
Can the system both book and open the door?
For padel, gyms, laundry rooms and community venues, booking is half the operation. A system that only does access forces you to bolt on a third-party booker.
JOBBS Yes — booking that opens the door is built in. The customer books, pays and is let in, all in one platform.
Fortnox AND Visma — or just an export file?
Automated bookkeeping is one thing; whether it works with the system your accountant actually runs is another.
JOBBS A finished SIE4 file with fees reconciled — imported straight into Fortnox or Visma. Not a file to fix afterwards.
How many systems and vendors will it be?
The more parts you piece together — checkout, lock, payment, accounting, booking — the more parties to troubleshoot with when something breaks.
JOBBS Access, checkout, payment, accounting and booking in one platform. One vendor, one responsibility.
How is age checked on age-restricted goods?
A button where the customer certifies their age verifies nothing. Ask how age is actually checked in unstaffed mode.
JOBBS BankID reads the actual age from the personal number, and each product can carry its own age limit that blocks at checkout.
Checklist
What you should require of a system
Bring this list to every vendor.
- Own hardware and monitored operations — not just an app
- A clear answer on where data is hosted
- BankID identification of every customer in unstaffed mode
- Booking that can open the door, if your business runs on time slots
- Automated bookkeeping to Fortnox and Visma (SIE4)
- Access, checkout, payment and accounting in one platform
- Real age control for age-restricted goods
- A clear, understandable price for what can be priced
FAQ
Comparing systems — frequently asked questions
Which unmanned-store system is best?
It depends on your business — a farm shop, a retail chain and a padel hall have different needs. Rather than asking "which is best", it's more useful to ask every vendor the seven questions on this page and compare the answers. You'll quickly see who actually covers what you need.
What sets the systems apart in practice?
The most common differences: whether the vendor has its own hardware or only software, how the customer is identified (BankID, code or SMS), where data is hosted, whether booking is included, whether accounting connects to more than one system, and how many parts you have to piece together. That's where you should compare.
Do I have to replace checkout, lock and accounting all at once?
No. JOBBS connects to the accounting you already run (Fortnox, Visma) and often makes your existing door unstaffed with our control box without you replacing the lock. Tell us what you have and we'll walk through what applies.
What does an unmanned store cost?
JOBBS Passage starts at SEK 595/mo per site (one door included), the JOBBS Lockswitch control box is SEK 3,995 one-off, and the retail platform has a fixed monthly price — get in touch for a quote. The full calculation is in our guide on what an unmanned store costs.
How do I see that a claim actually holds?
Ask for it in writing: measured unlock time, where data is hosted, which accounting systems are supported by name, and whether booking is included. A serious vendor answers concretely. We list our own answers openly above.
Ask us the questions first
Book a demo and we'll go through all seven points for your business — and show what it looks like in practice, from door to bookkeeping.
Book a demo